We ask most of our clients and all new clients to kindly pay for any treatment at the time of the appointment. We can print a detailed statement listing all items charged and our admin team are available should you have any queries.
- Credit/Debit Card
- Online Transfer (see payment methods for details)
- Cheque (statemented clients only)
Our staff may be able to suggest ways of spreading the cost like our Premier Health Plan, as well as recommending pet insurance to help cover unexpected costs.
These can vary enormously with some offering cover for life and some specifying a maximum benefit per condition.
In our experience, Vetsure policies provide the greatest peace of mind. One of our nurses will be happy to discuss the best policy for your pet. You may even qualify for 5 weeks free insurance cover while you decide what is best for you.
Whenever you visit the surgery for treatment covered by your insurer, please bring a claim form with you. You do not need to wait until treatment is completed before making a claim.
Please be aware we cannot guarantee you will be covered. Claims can be declined for several reasons such as problems with premium payments, cover expiry, or pre-existing history of a similar illness.